Who We Are

WalesDeals is an independent online business based in the UK, dedicated to delivering high-quality gaming systems, accessories, and other physical gaming-related products. We are committed to protecting your personal data and maintaining your trust through ethical business practices and transparency. Your privacy is important to us, and we strive to provide a safe and reliable shopping experience for all our customers. If you have any questions or concerns, please don’t hesitate to contact us — we’re here to help.

Purchases and Refunds

We currently sell only physical products such as gaming systems, accessories, and related items. We do not offer digital products or CD keys at this time.

Refund & Return Policy for Physical Products

  • Customers may request a return or refund within 14 days of receiving their order, in accordance with UK consumer rights.

  • Items must be returned in their original condition, unused, and in the original packaging.

  • Buyers are responsible for return shipping unless the item is faulty or incorrect.

  • Refunds will be processed once the returned item is received and inspected.

To request a return or report an issue with your order, please contact us directly:

Cookies

We use cookies to enhance your browsing experience. For example:

  • If you leave a comment, you may opt-in to saving your name, email address, and website in cookies, which last for one year.

  • A temporary cookie is set on the login page to determine if your browser accepts cookies.

  • Login and screen option cookies are stored when you sign in.

  • If you select “Remember Me,” your login will persist for two weeks.

  • If you edit or publish content, an additional cookie will be saved, containing no personal data.

These cookies help improve functionality and provide a smoother experience when using our website.

Embedded Content

Articles or product descriptions on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other site directly. These sites may collect data about you, use cookies, and track your interactions with the embedded content.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. We do not share or sell your data to third parties for marketing purposes.

Data Retention

  • Comments and related metadata are retained indefinitely to help us recognize and approve follow-ups automatically.

  • Registered users’ information is stored in their user profile and can be viewed, edited, or deleted by the user (except for usernames).

  • Site administrators also have access to manage this information.

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you

  • Request corrections or updates to your personal information

  • Request the deletion of your personal data (excluding data we must retain for legal or security reasons)

To exercise any of these rights, please contact us at the details below.

Contact Me

If you have any questions about this Privacy Policy or how I handle your data, please get in touch:

Let me know if you’d like to:

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